How we do business

Tracking the continuously changing market requirements, Symetal has managed to retain a flexible and highly adaptive profile thanks to its light structure, modern equipment and deep technical know-how.
 
Focusing on top quality, advanced technology and customized service we target at meeting customer’s requirements and being on top of the competition.
 
To this end, we also capitalize on the metallurgical knowledge of our parent company Elval, analyse the technical needs of our customers, and finally propose and supply tailor-made solutions which meet their specifications.

Our successful way of doing business is based on the continuous cooperation of the three following teams:
  • The Commercial Department, which remains in close contact with our customers so it can promptly react to their needs.
  • The Research and Development Department, which ensures that the client receives the highest possible requested service quality.
  • The Customer Technical Support Department, which collects and evaluates historical customer data, new evidence supplied by our customers, new customer product design and parametric conditions.
 
Symetal has direct access to the facilities and laboratories of Elval SA and its well-equipped metallurgical laboratory (Optical and Scanning Electron Microscopy) and close cooperation with Viohalco companies’ Metal Research Centre (Elkeme).
 
Elkeme, Hellenic Research Centre for Metals S.A.: Elkeme’s main focus is applied industrial research and technological development or analysis of the four major metals sectors 30 (aluminium, copper, steel and zinc). The Centre provides value added R&D services and technical solutions for new products, and the optimization of existing business and plant production processes.
 
Elval Technology centre: Elval Technology centre develops highly-resistant special products with non-skid properties. Elval also produces extra flat sheets with top-quality lacquer- coatings, products made of 100% recycled aluminium and deep drawing and extrusion products.
 
Symetal: Symetal’s Technology department undertakes innovative surface design and the control of aluminium affinity for laminates and coatings, customized mechanical characteristics for flawless forming, and the application of the latest European Food Contact Legislation, in line with the company’s strategic presence in the food and pharmaceutical packaging industries.
 
Alongside these R&D resources, additional research is performed by established, specialised institutions that meet customer requirements.
 






Our company adopts a customer oriented approach, placing them at the center of its strategic priorities.
 
Customer Oriented Approach







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